Service you can trust

Our team of qualified service engineers are always available to meet our customer’s needs.

Service

Our team of qualified service engineers are always available to meet our customer’s needs. While you deal with your business AMLAC Service Technicians will take care of the servicing and repair of your Toyota BT Forklifts and Material Handling Equipment.

We use the latest hand held mobile computers that provide a wealth of information giving instant access to the service history of the forklift they are working on.

We offer:
Servicing/repairing of all makes of forklift trucks
Four hour response time (usually within the hour)
97% first time fix
Comprehensive workshop facilities where major overhauls and rebuilds are carried out


Service Contracts



Simply choose the Service Contract you require and let us do the rest:

Safety inspection

Designed to keep your forklift trucks operating safely and provide protection for your workforce. This contract ensures that your trucks always comply with the safety standards set by national laws and regulating bodies.

Preventive maintenance

This contract is an effective way to prevent unplanned downtime and costly repairs. We take responsibility for maintaining your trucks according to a pre-determined plan as well as ensuring that they meet all safety requirements.

Full service

This contract is designed to take care of all your truck maintenance and repair requirements in order to provide you with the highest levels of operational performance and uptime.

Additional options

We also offer the following options in order to customize your contract to your exact needs: 24/7 service, On-site service technician, Entire maintenance and Combined support package with Toyota I_Site

Service you can rely on

Toyota Service Concept, a structured approach to keep your forklifts running

We do not only provide you with quality products, but also with quality service. Customer satisfaction is our number-one priority, and we do everything we can to meet your expectations. 

Our service plans keep your business up and running and help you get the most out of your trucks, whatever the make, so you can plan your operation with complete confidence.




Choose Service Package

With our packages you can tailor your service to your business, no matter the size.
You can combine your service with our fleet management solution I_Site, which allows you to be in complete control of your business by providing you with essential fleet and service data.

Do you have more questions or need a hand finding the right truck?
You can always talk to us when you need any help.

Contact us or go to our FAQ page

Local to you, always

Service technician doing truk check

What you always get

  • A single maintenance agreement for all makes of truck, even if your trucks are not from Toyota
  • Transparent service with no hidden costs: full worksheet display for secure sign-off
  • Accredited technicians, who have completed the STEP training programme
  • Fast response time
  • Full service history

Every Toyota Service Plan offers you Toyota Genuine Parts

  • 95% of spare parts are always available in stock. Genuine parts are delivered in 24 hours anywhere in Europe
  • Genuine parts are designed and tested to be safe and to prevent equipment failure
  • Genuine parts generate a lower downtime risk and repair costs, increasing profitability
  • Genuine parts are recyclable and environmentally friendly

Man holding a phone with I_Site app showing

Brand new feature: service request via the I_Site application

  • Get in contact with our service team directly
  • Send a service request message from your mobile device
  • You can also add a picture and specific message
  • Quick and easy: reduce downtime & improve productivity

Why Toyota Service?

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Net Promoter Score

How customers rate us

What is important to our customers?

Through a recognised methodology we ask what is important to our customers and how we perform: the Net Promotor Score allows us to benchmark our performance.

 

Since service is a key differentiator, it’s important to our customers that we get repairs done quickly, get things right the first time, and make sure parts are available when they need it.

 

Each month we collect more than 1500 customer surveys, which allows us to continuously improve our service. This way we can help our customers increase productivity and control cost.

LEARN MORE ON TOYOTA SERVICE CONCEPT
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